Frequently Asked Questions
Everything you need to know about our handmade ties and accessories.
What materials do you use for your ties?
We use a variety of high-quality fabrics including premium silk, wool blends, and 100% cotton. Each tie is handcrafted to ensure the perfect weight and drape.
How should I care for my Frederick Thomas tie?
To maintain the shape and quality, we recommend dry cleaning only. If your tie gets wrinkled, use a steam iron on a low setting or hang it overnight to let the creases drop out naturally.
Do you offer international shipping?
Yes, we ship our handmade accessories worldwide. Delivery times vary by location, but most international orders arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
Can I order custom ties for weddings or events?
Absolutely. We specialize in wedding parties and bulk orders. Please contact our bespoke team to discuss color matching and volume discounts for your special day.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to follow your package's journey to your door.